Pawfect

Delete your Pawfect account and data.

This page explains how users of the Pawfect mobile app can request account deletion and what happens to their data.

How to request deletion

Send an email from the same address or phone-linked account you use with Pawfect to privacy@pawfect.app.
Use the subject line: Pawfect account deletion request.
In the body, include your registered email address or phone number (the one you use to sign in) so we can verify ownership.

We may ask a short follow-up to confirm identity before processing. For general help (not deletion), you can also use Contact or hello@pawfect.app.

What we delete

After we verify your request, we aim to delete:

Your Pawfect account and authentication profile associated with that account.
Pet profiles, schedules, and health records stored for that account (vaccination and deworming logs, notes, and related data you added).

What we may keep and for how long

We aim to complete deletion of personal and pet health data within 30 days of a verified request, consistent with our Privacy Policy.
We may retain certain information longer where required by law, tax, or accounting rules, or for legitimate security and fraud-prevention (for example, minimal transaction or abuse-prevention records). Such data is not used for marketing after account closure.

Delete some data without closing your account

To correct or remove specific data while keeping your account, email privacy@pawfect.app with details. We will respond under the timelines described in our Privacy Policy.